Bundled- (eBook + Book) Management, Textbook of Urgent Care

Bundled- (eBook + Book) Management, Textbook of Urgent Care

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Quick Overview

A quintessential guide to starting, operating and selling your urgent care clinic, edited by John Shufeldt, and authored by leaders in the Urgent Care Industry. From site selection and creating a business plan to malpractice insurance, health plan contracting and marketing, the textbook covers all activities integral to all facets of urgent care delivery.

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Urgent Care Management Textbook   +$175.00
Urgent Care Management eBook   +$175.00

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The Textbook of Urgent Care Management Bundle Package includes:

A 6 x 9" paperback, formatted specifically for portability and ease of reference in a clinical setting.

An eBook download card, downloadable online, directly to any eReader device. This format offers navigational advantages such as search capabilities and click-to-page feature. Your eBook can go wherever you go on any device (smartphone, tablet, eReader) compatible with an eReader application (kindle, iBooks, etc.)

*****Please note- eBooks ordered with textbooks are shipped to you in the form of a download card with instructions with your textbook. If you would like access to your book typical turnaround time to receive download code and instructions is 24-48 hours if purchased on a weekday and orders placed on a weekend are typically processed the following Monday. Check your email for download code and instructions.

The book features 47 chapters and 625 pages of information of the highest utility and relevancy

About The Textbook of Urgent Care Management

• A quintessential guide to starting, operating and selling your urgent care clinic

• The chapters are organized by activities integral to all facets of urgent care delivery.

• Use to further “diagnose” problems, create solutions and measure outcomes

• Includes “10 KeyPoints” per chapter, with highlights the most critical components to remember

Table of Contents



1 Introduction to Urgent Care Management • John Shufeldt

2 Developing the Business Plan • John Shufeldt

3 Site Selection • Mike Zelnik and Jim Garrett

4 Building Out Your Urgent Care Center • Tracy Altemus

5 Design of the Floor Plan in an Urgent Care Center • Rajiv Kapadia

6 Business Formation and Entity Structuring • Adam Winger

7 Exit Transactions: The Process of Selling an Urgent Care Company • Adam Winger

8 Corporate Practice of Medicine and Other Legal Impediments to Nonphysician Ownership • Adam Winger

9 Insurance Requirements for the Urgent Care Center • David Wood

10 Equipment and Supply Vendor Selection • Sybil Yeaman

11 Urgent Care Accreditation • Michael Kulczycki, Laurel Stoimenoff, and John Shufeldt

12 Pro Forma Financial Statements: Creating Income, Balance Sheet, and Cash-Flow Forecasts • Glenn Dean

13 Financial Management: Internal Control, Performance Measurement, and Evaluation • Glenn Dean

14 Physician Leadership • DeVry C. Anderson

15 Human Resources Overview: Key Labor and Employment Issues • Laura Schiesl

16 Urgent Care Duties, Staffing Mix, and Ratios • John Shufeldt

17 Physician Extenders in the Urgent Care Center • John Shufeldt and Adam Winger

18 Provider Compensation • John Shufeldt

19 Hiring and Managing Medical Providers • John Shufeldt

20 Strategic Talent Management: Talent Makes All the Difference • Marty Martin

21 Employment Contracts and Compensation • Adam Winger

22 Health Plan Contracting • Sybil Yeaman

23 Choosing the Electronic Health Record • John Shufeldt

24 Revenue Cycle Management and Partnership • Sybil Yeaman

25 Marketing Overview • Megan Lamy

26 Consumer Engagement Using Social Media • Lisa Cintron

27 Public Relations: A Tool for Success • Erin Terjesen

28 Crisis Communications Management • Erin Terjesen

29 Developing Your Brand • Kat Smith

30 Metric-Driven Management: Harnessing Information in the Urgent Care Organization • Laurel Stoimenoff

31 Laboratory Overview • Tracy Patterson

32 Implementation of a Moderate-Complexity Clinical Laboratory • Lynn R. Glass

33 EMTALA in Urgent Care Medicine • Rachel A. Lindor

34 Engaging Accountable Care Organizations in Urgent Care Centers • John Harris

35 Urgent Care Imaging and Interpretation • Tim Hogan

36 Virtual Care • Ian Vasquez

37 Setting Up a Health-Care Compliance Program • Tracy Patterson

38 Audits by Managed-Care Organizations and Regulatory Agencies • Damaris L. Medina

39 Ensuring Patient Safety • John Shufeldt

40 Implementing Occupational Medicine • Laurel Stoimenoff

41 Measuring and Improving Patient Satisfaction • Sybil Yeaman

42 Evaluation and Management of Coding and Documentation • Sybil Yeaman

43 Additional Services in Urgent Care • Natasha N. Deonarain

44 Integrative Medicine • Marty Martin

45 Pediatric Urgent Care • Gary Gerlacher

46 Urgent Care Center Financing • Glenn Dean

47 The Future of Urgent Care • John Shufeldt


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