The Textbook of Urgent Care Management

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© 2014 by Urgent Care Textbooks, 7332 Butherus Hangar One, Scottsdale, AZ 85260.

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, without permission in writing from the copyright holder, except for brief quotations embodied in critical articles and reviews.

To purchase additional copies, call 480-339-5345 or fax orders to 480-247-6482. To order print or electronic copies online, go to

ISBN: 978-0-9914795-3-5 Trade paperback

ISBN: 978-0-9914795-4-2 Electronic book

Care has been taken to confirm the accuracy of the information presented and to describe generally accepted practices. However, the authors, editors, and publisher are not responsible for errors or omissions or for any consequences from application of the information in this book and make no warranty, expressed or implied, with respect to the currency, completeness, or accuracy of the contents of the publication. Application of the information in a particular situation remains the professional responsibility of the practitioner.

The authors, editors, and publisher have exerted every effort to ensure that the information set forth in this text is in accordance with current recommendations and practice at the time of publication. The information in this book is provided for informational purposes only and does not represent legal or financial advice on any subject matter. The contents of this book should not be relied upon or used as a substitute for consultation with professional advisors. You should contact your attorney, accountant, or other appropriate professional to obtain advice with respect to any particular issue or problem.

Editor: John Shufeldt, MD, JD, MBA, FACEP

Chief copyeditor: Katharine O’Moore-Klopf, ELS,

Team copyeditors: Dick Margulis,; Frédérique Courard-Hauri,; and Renee Pessin,

Indexer: Marilyn Augst,

Proofreaders: Mary L. Tod, ELS,; and Katharine R. Wiencke,

Cover design: Fabrizio Romano,

Design and composition: Dick Margulis,

First printing, March 2014

Manufactured in the United States of America